DELFONT MACKINTOSH THEATRES
GIELGUD • NOËL COWARD • NOVELLO • PRINCE EDWARD • PRINCE OF WALES • QUEEN'S • VICTORIA PALACE • WYNDHAM'S

Novello Theatre


 
 

Facilities & Hospitality


Facilities


There are four licensed bars, Sam's Bar is situated behind the foyer, The Shubert Bar, Ivor's Bar and The Waldorf Bar which services the Grand Circle and Balcony.

There are limited cloakroom facilities at the Novello Theatre.

Security


For your comfort and security, you may be subject to additional checks on your visit to London theatres - we appreciate your patience and understanding while these are taking place.

Unfortunately, we are unable to accept large items of luggage in our cloakrooms at this time. If you are travelling with such items, storage solutions are available throughout London the closest of which is located at Charing Cross Station.

For more information, please click here.

Hospitality


For further information on booking hospitality packages at the Novello Theatre please contact our Hospitality Department:



Calls to Delfont Mackintosh Theatres 0844 numbers cost 7 pence per minute plus your phone company's access charge.

View examples of the different packages we can supply.

Hire The Theatre


There are four VIP rooms available for hire at the Novello Theatre. The Shubert Room, The Whitney Room, which holds up to 10 people, Box B ante-room and Royal Box ante-room which hold up to 10 people each. If you would like to discuss venue hire then please call or email:





Hospitality Terms and Conditions


Allergies and Dietary Requirements
We will endeavour to provide alternative menus for any dietary requirements notified within three days of any event. Any additional costs involved for outsourcing catering to specialist companies (such as Kosher) will be chargeable. If we are notified of any allergies we will ensure that these ingredients are not used in the food provided, however we cannot guarantee any dishes are free from trace elements due to the nature of the kitchens.

Please be aware that our products may contain nuts or nut traces.

A menu detailing any allergens used in our food will be available at your event; please ask your designated host if you would like to see it.

Food Safety
Our caterers follow strict health and safety guidelines. Chilled food can only be left out of refrigeration for a maximum of four hours. After this time the food will be deemed unsafe and consequently disposed of. Delfont Mackintosh Theatres cannot therefore allow food to be removed from the venue for the client to dispose of.

Licensing Law
Our licence dictates that all beverages must be consumed on site during the performance times.

ID may be requested for anyone that appears to be under the age of 25.

Hospitality Cancellations
Hospitality bookings (both with and without tickets) cannot be refunded but they may be exchanged prior to the performance provided a minimum of ten days notice is given, subject to availability and a handling fee.

For all other terms and conditions please click here.